Delivery Schedule
Our dispatch days are Monday to Thursday. We will dispatch your order 2-4 days from when it is placed, using a 24 hour tracked service, meaning that deliveries will be made from Tuesday to Fridays. We are currently only able to deliver to customers in the UK Mainland.

Once your order is shipped, you will be notified by email and can track your parcel via a tracking link. 

Order Deadlines 
Currently, orders will be sent on the next available dispatch day (Mon-Thurs) from the order date.

*Please keep an eye on your emails and the tracking link to track your parcel, making sure to check your spam folder for any updates.

*If you need your parcel by a certain day or special occasion, please do let us know in your order notes and we will do our best to prioritise your order!

Shelf Life
Our products have a use by date of between 5-14 days after delivery. They are suitable to be frozen for up to 2 months and defrosted in the fridge.

Any products we supply from other brands please refer to individual product packaging for product-specific information. However we will ensure there are at least 5-10 days date on them.

Shipping Rates & Times
Shipping costs £4.95, For orders over £45 we will cover the cost of delivery

You will receive notifications and updates regarding the status of your order.

Shipping Information
All deliveries will be issued an estimated delivery date, on which acceptance of the package must be made. Customers are strongly advised to be present for deliveries as a signature may be required upon acceptance of the package. We cannot accept liability for products spoiled due to missed deliveries, an error in the customer's shipping address, or deliveries rescheduled to outside of the 24-hour shipment window.

Delivery Issues
The shipping company is a separate entity from us so please contact the carrier for any problems related to shipping and missed deliveries.